Residential Rates and Billing

It is standard practice for a utility to require a security deposit before providing service. However, in an effort to recognize financial responsibility the following policy applies to all new connections or reconnections. If the person applying for service has a good credit rating and is rated low risk, a deposit will not be charged. Only the $5.00 membership fee will be required. If the person applying for service is rated a moderate risk a deposit of $170.00, plus a $5.00 membership fee will be required before service can be connected. If the person applying for service is rated a high risk, a full deposit of $350.00 will be required, plus a $5.00 membership fee will be due before service can be connected. Anyone disconnected for non-payment will be required to pay a deposit of $350.00.

Any person applying for service may have a current Tombigbee member sign as guarantor. If the guarantor has a good credit rating, the consumer will not be required to pay a deposit. In the event the bill becomes delinquent, the delinquent amount will be transferred to the guarantor's bill without further notice. In addition to deposit fees, other charges may apply. These include connection fee ($30.00) and membership fee ($5.00) .

Rates

Residential 10.396 cents/kwh

Refundable Charges

This membership deposit shall bear no interest and will be retained until termination of service. All memberships and deposits may be refunded after final bill is paid in full. See above for deposit schedule.

NON-Refundable Charges

Connection Fee $30.00
Minimum Bill $14.50 (plus tax)
Customer Charge $14.50
   
Past Due Collection Fee $30.00
Reconnect Trip Fee $30.00
Reconnection Trip Fee for non-payment if requested between 8:00 a.m. and 3:00 p.m. Monday- Friday. If requested between 3:00 p.m. and 12:00 a.m. Monday-Friday $125.00 (reconnect not available during other hours).

 

Security Lights

Install New with Existing pole $25.00
Set a service pole $150.00
Standard Security Light (Existing pole) $8.45 per month
Standard Security Light (New pole) $10.95 per month
Extra-large Light (Existing pole) $17.45 per month
Extra-large Light (New pole) $19.45 per month